Refunds & Exchanges

RETURNS AND EXCHANGES ON DAMAGED ITEMS ONLY WITHIN 14 DAYS OF PURCHASE ACCOMPANIED BY A RECEIPT. RETURNS WILL ONLY BY ISSUED A STORE CREDIT.

Our Guarantee

Every V's Vanity item is finished with attention to detail and pride. We offer a lifetime guarantee for our jewelry and accessories.

We believe in doing business in a fair, open and honest manner. Our goal is for you to be completely satisfied with your purchase and the whole experience. If a problem arises, however, we’ll do all that we can to make it right.

Payment

Payment is due at the time of purchase. We accept Visa, MasterCard, American Express and Discover processed through Mijireh Checkout. Just follow the prompts to use your credit or debit card and follow the instructions (you will not be required to create an account to complete a purchase).
Some advantages of using Mijireh include…

  •  Mijireh Checkout is one of the most recognized payment options globally.
  •  Your credit card information is not revealed to merchants or Mijireh members.
  •  It only takes a few clicks to confirm your purchase and receipts arrive promptly.
  •  Full protection from unauthorized payments. Mijireh uses the latest anti-fraud technology.

Shipping

US
US orders ship USPS First Class or Priority Mail Service. Packages typically arrive within four – seven business days. If you have purchased a larger item, your item may arrive via ground shipping – in order to keep costs down. Tracking usually costs $10 more per parcel, which is why we do not provide tracking unless requested, at which point the buyer pays for the additional costs.

RUSHED SHIPPING
Please be in touch before purchasing if you require expedited shipping. Additional costs may apply, and will be dependent on production time (sometimes we can’t make something fast enough!). Once we confirm the cost and availability of a rushed order, you may proceed with your purchase.

Still have questions? Feel free to email us or give us a call, (786) 285-1988.